Data protection
Privacy Policy
This notice explains what personal data we process when you visit this website or contact us, on what legal basis, for how long, and which rights you have under the General Data Protection Regulation (GDPR).
1. Overview
Personal data means all data that can be used to identify you personally. When you visit this website, some data is collected automatically by our IT systems — primarily technical information such as browser, operating system and time of access. Other data is collected because you share it with us, for example when you use one of our contact or enquiry forms.
A portion of the data is processed to ensure the error-free provision of the website. Other data may be used to understand how the website is used. You can request information about the source, recipients and purposes of your stored personal data at any time, free of charge.
2. Controller
The controller responsible for data processing on this website is:
Martracon Crewmanagement GmbH
Oehleckerring 2, 22419 Hamburg, Germany
Phone: +49 40 31767740
E-mail: info@martracon.eu
The controller is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data.
3. Hosting
This website is hosted by an external service provider. Personal data collected on this website is stored on the servers of the host. This may include IP addresses, contact requests, metadata and communications, contract and contact information, names and page access data.
The host is used to fulfil our contracts with prospective and existing clients (Art. 6(1)(b) GDPR) and in the interest of the secure, fast and efficient provision of our online services by a professional provider (Art. 6(1)(f) GDPR). A data processing agreement is in place with our host, which processes data only to the extent necessary to perform its obligations and in line with our instructions.
4. General and mandatory information
We treat your personal data as confidential and in accordance with statutory data protection regulations and this notice. Please note that data transmission over the internet — for example by e-mail — can be subject to security gaps; complete protection against third-party access is not possible.
Storage duration. Unless a more specific period is stated in this notice, your personal data remains with us until the purpose for which it was collected no longer applies. If you make a justified deletion request or revoke your consent, your data will be deleted unless we have other legally permissible grounds for storing it, such as statutory tax or commercial retention periods; in that case, deletion follows once those grounds cease to apply.
Revocation of consent. Many processing operations are only possible with your express consent. You may revoke consent already given at any time, without prejudice to the lawfulness of processing carried out before the revocation.
Right to object (Art. 21 GDPR). Where data is processed on the basis of Art. 6(1)(e) or (f) GDPR, you have the right to object at any time to the processing of your personal data on grounds relating to your particular situation, including profiling based on those provisions. If you object, we will no longer process the affected personal data unless we can demonstrate compelling legitimate grounds that override your interests, rights and freedoms, or the processing serves the establishment, exercise or defence of legal claims. If your personal data is processed for direct marketing, you may object at any time and the data will no longer be used for that purpose.
SSL/TLS encryption. For security reasons and to protect the transmission of confidential content, this website uses SSL/TLS encryption, recognisable by the "https://" address and the lock icon in your browser.
Unsolicited e-mail. We object to the use of contact information published as part of our mandatory site notice for the purpose of sending promotional or informational material that we have not expressly requested.
5. Your rights
- Access
- Information about your stored personal data, its source, recipients and purpose.
- Rectification and erasure
- Rectification of inaccurate data and erasure of data.
- Restriction of processing
- Restriction of processing in the cases set out in Art. 18 GDPR.
- Data portability
- Receipt of data processed on the basis of consent or a contract in a common, machine-readable format.
- Right to object
- Objection to processing as described above.
- Right to lodge a complaint
- Complaint to a competent supervisory authority, in particular in the member state of your residence, place of work or of the alleged infringement.
To exercise any of these rights, please contact us using the details in section 2.
6. Data recording on this website
Cookies. This website uses cookies — small text files stored on your device either for the duration of a session or permanently. Cookies that are required for electronic communication, for functions you have requested, or for the optimisation of the website are stored on the basis of Art. 6(1)(f) GDPR, unless another legal basis applies. Where your consent has been requested, the relevant cookies are stored exclusively on the basis of that consent (Art. 6(1)(a) GDPR) and it can be revoked at any time. You can configure your browser to notify you about cookies, to accept them only in specific cases, to exclude them generally, or to delete them automatically when the browser closes. Disabling cookies may limit the functions of this website.
Server log files. The provider of this website automatically collects and stores information in server log files, which your browser transmits automatically: browser type and version, operating system, referrer URL, hostname of the accessing device, time of the server request and IP address. This data is not merged with other data sources and is recorded on the basis of Art. 6(1)(f) GDPR in our legitimate interest in the technically error-free presentation and optimisation of the website.
Enquiries by form, e-mail, telephone or fax. If you contact us through an enquiry form, by e-mail, telephone or fax, your request and all resulting personal data (for example name, company, contact details and the content of your request) will be stored and processed for the purpose of handling your enquiry. We do not pass this data on without your consent. Processing is based on Art. 6(1)(b) GDPR where your enquiry relates to the performance of a contract or pre-contractual measures, otherwise on our legitimate interest in the effective handling of enquiries (Art. 6(1)(f) GDPR) or on your consent (Art. 6(1)(a) GDPR). The data remains with us until you ask us to delete it, revoke your consent, or the purpose for storage ceases to apply. Mandatory statutory provisions — in particular retention periods — remain unaffected.
7. Job and seafarer applications
We offer the opportunity to submit applications to us, for example by e-mail or through the application details published on this website. Application data is processed for the purpose of assessing your suitability for a position or an assignment on board, on the basis of Art. 6(1)(b) GDPR and Sect. 26 BDSG (initiation of an employment relationship), and where special categories of data are involved, on the basis of Art. 9(2) GDPR. Application data is shared internally only with those persons involved in the selection process, and with clients only where this is necessary for a specific assignment.
If your application does not lead to an engagement, we retain the data for up to six months after conclusion of the process to defend against potential legal claims, unless you have consented to longer storage in our candidate pool or a longer retention period is required by law. You may withdraw such consent at any time.
8. Updates to this notice
We review this notice regularly and update it where our services, our website or the legal requirements change. The version published here is the version currently in force.
